Help Center

What you're agreeing to when you sign up for AgroYield Network — our terms, our privacy policy, the data we collect at signup, and your rights under the Nigeria Data Protection Act.

AgroYield Network publishes a release-notes drop every time we ship a meaningful change. Read them at /whats-new, subscribe via RSS, or get them in your inbox each Monday.

A quick tour of what AgroYield Network is, who it's for, and how to navigate the platform on your first day.

A complete business profile makes your invoices look professional, builds buyer trust, and unlocks the verified badge.

A quick walk-through of the Business Suite invoice flow — five fields and the customer gets a polished PDF.

A 3-minute walkthrough for adding your first person — whether they're an employee on payroll, a collaborator with platform access, or both.

Add a second layer of security to your AgroYield Network account using any standard authenticator app — Google Authenticator, Microsoft Authenticator, 1Password, Authy, and more.

The full lifecycle of an AgroYield mentorship — from sending a request to leaving a review and earning XP.

Where the listings come from, how the deadline tracking works, and how the For-You personalization picks what to show you.

How to upload your CAC incorporation documents to earn the verified badge on AgroYield Network. Walks through the three required documents, the upload flow on your business setup page, what admins look for, and what happens when all three are approved.

Listing → buyer pays into escrow → seller ships → buyer confirms → funds release. The full marketplace flow for sellers and buyers, including the platform fee, dispute handling, what happens if a buyer never confirms, and the optional release-delay window for new platforms.

How sellers declare delivery + pickup terms upfront, how buyers pick a mode at checkout, and how the seller-quoted delivery fee flow works (request → quote → accept/decline → pay).

How AgroYield Network's platform fee works — sellers receive their full listing price, buyers see a small fee added at checkout. What you pay, what you keep, when payouts settle, how refunds factor the fee.

Once an order completes, both buyer and seller can rate each other 1-5 stars and optionally leave a written review. Ratings show up on profiles and on listing cards.

The /business/settings page bundles every business-level configuration you can change — business profile, security (PIN threshold, velocity cap, MFA), and lender data sharing. Use this as your single landing page when you need to change how your business behaves.

How your business wallet works on AgroYield Network — top up via your dedicated Monnify account, see your balance + ledger, and disburse payouts (payroll, supplier, refund) without depending on the platform float.

How AgroYield Network protects your business wallet against unauthorised payouts — the PIN gate, email/SMS OTP fallback, MFA step-up, per-business thresholds, velocity limits, first-batch cooldown, and the one-click wallet-freeze link.

For businesses that existed before joining AgroYield. Capture your starting position (stock, customers who owe you, cash, suppliers, fixed assets) on Jan 1 so reports + customer statements reflect reality from day one.

Most Nigerian SMBs hold cash across multiple banks (GTBank operating, Zenith savings, UBA fixed deposit, AgroYield Monnify wallet, petty cash). Capture every account so the Balance Sheet shows your true cash position, not just the Monnify slice.

Capture suppliers, service providers, utilities, landlords. Every expense or asset purchase can attribute to a vendor so you get per-vendor statements + spend history. Mirror of the customers module on the AP side.

AgroYield's 0–1000 credit signal computed from five business behaviours. How it's calculated, what each band means, and the specific actions that move it.

Generate a barcode for any product and print labels at standard sizes. Use them on warehouse shelves, retail counters, market-stall bins, stock-take clipboards. Growth-tier feature.

How the People hub unifies your employees (HR, payroll, leave) with your platform collaborators (accountants, staff with login access). What goes where, and why.

How organisations work on AgroYield — the new first-class object for cooperatives, associations, NGOs, government agencies, universities, and agri-companies. Switching context, posting attribution, the verification gate, and how to register an organisation.

How monthly payroll generation, mark-paid, Excel export, leave requests, and balances work in the HR module — plus the bank-account verification gate that protects every staff disburse.

The Spotlight gallery showcases inspiring young Nigerian agripreneurs running real businesses on AgroYield Network. Editorial profiles with their story, photos, and business links. Currently admin-curated; member submissions land in a future release.

What an institutional seat means, how to claim one, what privacy you keep, and how to leave. Covers invite-by-email for first-time AgroYield users, the seat-claim flow for existing members, and how members find institutional functions after acceptance.

How partner data sharing works, what gets shared, what doesn't, and how to grant or revoke consent at any time.

How to negotiate prices on negotiable marketplace listings — submit offers, counter, accept, decline, withdraw. Covers per-unit pricing on multi-unit listings, quantity in offers and counters, timing rules, payment after acceptance, and what happens when a listing closes.

How quantity-aware marketplace listings work — set total stock + units when listing, buyers pick how many they want, listing only closes when fully sold. Built for grain, feed, seedlings, inputs, and other commodity sellers who serve multiple buyers per listing.

How to edit a community post you've already published — when you can edit, when you can't, what shows to other members, and how the edit history works.

How to read /admin/runway — the monthly burn vs revenue view sourced from the vendor tracker, subscription payments, and marketplace commission. Who can see it, what each card means, and what the runway-months cell will eventually compute.

How to read /admin/insights — five aggregate KPIs covering growth, tier mix, marketplace volume, active users, and geographic spread. Privacy primitives, what the bucket suppression means, what's deferred and why.

The most common causes of sign-in failures, in order of likelihood, with the fix for each.

If you've enabled two-factor sign-in (TOTP) and lost access to your authenticator app, use a recovery code on the sign-in page. If you've also lost your codes, an admin can reset MFA for you.

Refunds on AgroYield Network's marketplace pass through several states (Pending, Completed, Failed). This guide explains what each state means, what action you need to take (if any), and what to do if a refund stays stuck.

Card or bank-transfer payment failed, or you paid but your subscription tier didn't change. Common causes and what to do.

When you ask AgroYield support to reset your password on your behalf, expect a 6-digit code to land on your phone + email. Read it back to the agent — they enter it and the actual reset link arrives in your inbox.

How to take photos that the OCR can read, and what to do when it still gets fields wrong.

AgroYield Network now asks every user to set a location on their profile. Why we ask, where it's used, and how to update it.

The terms you accept the first time you buy or sell on the AgroYield Marketplace, why they exist, where to read them again, and how versioning works.

What the verified badge means, how to earn it with your BVN or NIN, what we do (and don't) store, and what happens if the name doesn't match.

When refunds apply on subscriptions and Marketplace orders, how to request one, and how long processing takes.

AgroYield Network's optional auto-renewal: how to opt in when subscribing, what we charge and when, how to cancel, and how the consent + amount-mismatch protections work.

What we collect, why, how we protect it, and your rights under Nigerian NDPC and EU GDPR.

Expectations for mentors and mentees on AgroYield, what counts as a violation, and how we handle reports.